CMRP Performance Indicator Management 2

Question 1

What is the difference between leading and lagging maintenance KPIs?

Accepted Answer

Leading predict future performance; lagging measure past results

Answer

Leading indicators measure proactive activities driving future results; lagging indicators measure outcomes that have already occurred.

Question 2

How is equipment availability calculated?

Accepted Answer

Uptime divided by uptime plus downtime, as a percentage

Answer

Availability = Uptime / (Uptime + Downtime) x 100%.

Question 3

What is schedule compliance and why is it important?

Accepted Answer

The percentage of scheduled maintenance work completed within the scheduled week

Answer

Schedule compliance measures the percentage of scheduled work actually completed as planned.

Question 4

What is the balanced scorecard approach to maintenance performance?

Accepted Answer

To measure across financial, customer, process, and learning perspectives

Answer

A balanced scorecard evaluates performance from multiple perspectives to prevent overemphasis on any single dimension.

Question 5

What is Mean Time To Repair (MTTR) and how does it differ from Mean Time To Restore?

Accepted Answer

MTTR measures active repair time; Mean Time To Restore includes all downtime from failure to full operation

Answer

MTTR measures active repair time, while Mean Time To Restore includes diagnosis, waiting, logistics, and restart time.

CMRP - Certified Maintenance and Reliability Professional Practice Test