CMM Strategic Planning & Performance Management 3

Question 1

When developing a strategic plan, 'stakeholder engagement' is considered essential primarily because it:

Accepted Answer

Builds community ownership and improves plan quality

Answer

Engaging stakeholders builds community ownership of the plan and surfaces diverse perspectives that improve goal relevance, feasibility, and ultimately plan effectiveness.

Question 2

Which concept describes the gap between where an organization currently is and where it wants to be in its strategic plan?

Accepted Answer

Strategic gap

Answer

A strategic gap identifies the difference between current performance or conditions and the desired future state articulated in a strategic plan, helping prioritize initiatives.

Question 3

Under the International City/County Management Association (ICMA) framework, which element is considered central to a municipal manager's professional accountability?

Accepted Answer

Adhering to the ICMA Code of Ethics

Answer

The ICMA Code of Ethics establishes the professional and ethical standards that municipal managers are expected to uphold, forming the cornerstone of professional accountability.

Question 4

A city's strategic plan identifies 'reduce traffic fatalities by 20% within three years' as a goal. Which measure would be the BEST outcome indicator for this goal?

Accepted Answer

Annual traffic fatality rate per 100,000 residents

Answer

The annual traffic fatality rate directly measures the outcome (lives saved), making it the best indicator of whether the 20% reduction goal is being achieved.

Question 5

A municipality conducts an annual 'program evaluation' to determine whether a specific service should be continued, modified, or eliminated. This process is most aligned with which principle?

Accepted Answer

Results-based accountability

Answer

Results-based accountability (RBA) uses performance data and program evaluation to make evidence-based decisions about whether programs are achieving their intended results and merit continued investment.

(CMM) Certified Municipal Manager Practice Test

(CMM) Certified Municipal Manager Practice Test

CMM Strategic Planning & Performance Management 3