CMC Special & High-Value Item Handling 3

Question 1

When a customer wants to ship a classic automobile as part of their household goods relocation, what should a CMC advise?

Accepted Answer

Recommend a specialized auto transport carrier with enclosed vehicle transport

Answer

Classic automobiles require specialized enclosed vehicle transport to protect them from weather, road debris, and physical damage that could occur during standard household goods transport.

Question 2

What is the primary purpose of a High-Value Inventory (HVI) form in household goods moving?

Accepted Answer

To separately list and document items valued above $100 per pound

Answer

The High-Value Inventory form specifically documents items valued above $100 per pound, ensuring proper notation for liability determination and claims processing purposes.

Question 3

A customer has a rare stamp collection valued at $50,000. What is the most important advice a CMC should provide?

Accepted Answer

Consider transporting them personally or via a specialized secure courier service

Answer

Irreplaceable high-value items like rare stamp collections are best transported personally or through a secure courier service, since standard carrier liability may not adequately cover their full worth.

Question 4

Which of the following best describes a 'custom crate' in the context of specialty moving services?

Accepted Answer

A built-on-site wooden enclosure engineered to the exact dimensions of the specific item

Answer

Custom crates are constructed on-site to precisely fit a specific item's dimensions, providing engineered internal support and protection tailored to that particular piece.

Question 5

During a pre-move survey, what should a CMC look for when identifying items that will require specialty handling or crating?

Accepted Answer

Fragile items, oversized pieces, high-value articles, and items requiring disassembly

Answer

During a pre-move survey, a CMC must identify fragile, oversized, high-value, and complex-disassembly items to plan appropriate specialty packing, crating, and handling services in the estimate.

(CMC) Certified Moving Consultant Practice Test

(CMC) Certified Moving Consultant Practice Test

CMC Special & High-Value Item Handling 3