CMC Moving Industry Regulations & Compliance

Question 1

Which agency regulates interstate moving companies in the U.S.?

Accepted Answer

Federal Motor Carrier Safety Administration (FMCSA)

Answer

Department of Housing

Answer

Department of Transportation

Answer

Federal Trade Commission

Question 2

What document must movers provide to customers before a move?

Accepted Answer

Your Rights and Responsibilities When You Move booklet

Answer

Homeowner’s Manual

Answer

State Moving Guide

Answer

Vehicle Safety Checklist

Question 3

What is the purpose of a bill of lading?

Accepted Answer

A legal contract for transporting goods

Answer

An insurance policy.

Answer

An inventory list.

Answer

A moving company advertisement.

Question 4

What must moving companies include in their estimates?

Accepted Answer

Detailed services and costs

Answer

Only the moving date.

Answer

A vague price range.

Answer

Marketing promotions.

Question 5

How long must movers maintain shipment records under FMCSA rules?

Accepted Answer

Three years

Answer

One year.

Answer

Two years.

Answer

Five years.

Question 6

What insurance must interstate movers carry?

Accepted Answer

Cargo and liability insurance

Answer

Flood insurance.

Answer

Auto rental insurance.

Answer

Credit insurance.

Question 7

What does a binding estimate guarantee?

Accepted Answer

A guaranteed price based on agreed services

Answer

A flexible rate.

Answer

Hourly rate changes.

Answer

Insurance coverage only.

Question 8

What must movers provide in case of loss or damage?

Accepted Answer

Claims procedures and valuation options

Answer

No responsibility forms.

Answer

Free moving coupons.

Answer

Restaurant gift cards.

Question 9

What is a non-binding estimate?

Accepted Answer

An approximate cost subject to adjustment

Answer

A price guaranteed not to change.

Answer

A free service coupon.

Answer

A refund guarantee.