CMAA General Practice 5 — Questions and Answers
Question 1: Under OSHA's Bloodborne Pathogen Standard, which item is required to be available to employees at risk of occupational exposure?
- Annual flu vaccination
- Hepatitis B vaccination at no cost to the employee (Correct answer)
- TB skin test every six months
- COVID-19 booster every year
Correct answer: Hepatitis B vaccination at no cost to the employee
OSHA's Bloodborne Pathogens Standard mandates that employers offer hepatitis B vaccination free of charge to at-risk employees.
Question 2: A patient's chart contains an error. The correct way to correct a handwritten entry is to:
- Use correction fluid (white-out) to cover the mistake
- Draw a single line through the error, write the correction, and initial and date it (Correct answer)
- Tear out the page and rewrite the entire entry
- Leave the error and add a sticky note
Correct answer: Draw a single line through the error, write the correction, and initial and date it
A single line through the error preserves the original entry while the dated initials show who made the correction and when.
Question 3: Which of the following best describes a 'co-insurance' arrangement?
- A flat fee the patient pays at each visit
- A percentage of costs shared between patient and insurer after the deductible (Correct answer)
- The maximum out-of-pocket limit per year
- A secondary policy that pays first
Correct answer: A percentage of costs shared between patient and insurer after the deductible
Co-insurance is a cost-sharing percentage (e.g., 80/20) applied to covered services after the patient meets their deductible.
Question 4: When a physician is temporarily unavailable to see scheduled patients, the CMAA should FIRST:
- Cancel all appointments for the day without notifying patients
- Notify waiting patients of the delay and offer to reschedule if needed (Correct answer)
- Direct all patients to the nearest emergency room
- Have the front-desk staff perform patient triage
Correct answer: Notify waiting patients of the delay and offer to reschedule if needed
Proactively communicating delays and offering rescheduling options respects patients' time and maintains a professional environment.
Question 5: The term 'fee schedule' in a medical office refers to:
- A list of employees' wages
- The set charges for each service or procedure provided by the practice (Correct answer)
- The insurer's reimbursement history
- A payment plan offered to uninsured patients
Correct answer: The set charges for each service or procedure provided by the practice
A fee schedule lists the practice's standard charges for each CPT-coded service before any insurance adjustment is applied.
Question 6: A patient who disagrees with a denied insurance claim has the right to file:
- A malpractice lawsuit against the physician
- An appeal with the insurance company (Correct answer)
- A complaint with the Social Security Administration
- A grievance with the state medical board
Correct answer: An appeal with the insurance company
Patients and providers may file a formal appeal with the insurer to contest a denied claim and request reconsideration.
Question 7: Which federal law requires covered entities to provide patients with a Notice of Privacy Practices?
- OSHA Act of 1970
- HIPAA Privacy Rule (Correct answer)
- False Claims Act
- Stark Law
Correct answer: HIPAA Privacy Rule
The HIPAA Privacy Rule mandates that covered entities distribute a Notice of Privacy Practices explaining how PHI may be used and disclosed.
Under OSHA's Bloodborne Pathogen Standard, which item is required to be available to employees at risk of occupational exposure?