Patient Intake and Registration Flashcards
6 cards from real CMAA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Patient Intake and Registration flashcards as text
What is the purpose of a financial responsibility agreement during intake?
Answer: Establish the patient's obligation to pay for uncovered services and outline payment expectations
This agreement establishes payment obligations for uncovered services and outlines billing and collection policies.
A patient has insurance the office has never contracted with. What should the CMAA do?
Answer: Verify the plan, determine network status, inform patient of potential costs, and offer options
Verify coverage, determine in/out-of-network status, inform the patient about cost differences, and present options.
What information is included in a patient's medical history form during intake?
Answer: Past conditions, surgical history, family history, allergies, medications, and social history
A comprehensive form captures past conditions, surgeries, family history, allergies, medications, immunizations, and social history.
How should intake forms be handled when a patient has a language barrier?
Answer: Use qualified interpreter services or translated forms
Patients with language barriers should receive qualified interpreter services or translated forms to ensure understanding.
What is the purpose of verifying identity with a photo ID during check-in?
Answer: Prevent identity theft, insurance fraud, and medical identity errors
Identity verification prevents medical identity theft, insurance fraud, and dangerous treatment under the wrong medical record.
A patient discloses having a living will and healthcare POA. What should the CMAA do?
Answer: Document their existence in the record and request copies for the chart
Document advance directives in the record, request copies, and flag for easy clinical access.