Certified Medical Administrative Assistant MCQ Flashcards
6 cards from real CMAA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Certified Medical Administrative Assistant MCQ flashcards as text
How should a prescription refill request received by phone be handled?
Answer: Document completely, forward to clinical staff for authorization, follow up with patient
Document all details, forward to the appropriate clinical staff for review, and follow up with the patient on the decision.
Why is maintaining accurate patient demographic information important?
Answer: Essential for proper billing, claims processing, communication, and care coordination
Accurate demographics are critical for successful claims, effective communication, patient identification, and coordinated care.
Which regulation requires emergency medical screening for all ER patients?
Answer: EMTALA
EMTALA requires Medicare-participating hospitals to provide medical screening and stabilization to all ER patients regardless of payment ability.
What is the primary purpose of a compliance officer?
Answer: Oversee adherence to healthcare regulations and implement corrective measures
The compliance officer develops and manages the compliance program, ensures regulatory adherence, conducts audits, and implements corrective actions.
A claim is denied for 'lack of medical necessity.' What should the CMAA do?
Answer: Review denial, gather supporting documentation, and file an appeal
Review the denial reason, work with clinical team for supporting documentation, and file a formal appeal within the payer's deadline.
What is the purpose of daily payment reconciliation?
Answer: Verify all payments match system records, ensuring accuracy and detecting discrepancies
Daily reconciliation compares actual payments (cash, checks, cards) against system records to ensure accuracy and identify discrepancies.