CMA Administrative Office Procedures 4

Question 1

Which component of a professional business letter contains the writer's title and organization name?

Accepted Answer

Signature block

Answer

The signature block, placed below the complimentary close, includes the writer's typed name, title, and organization.

Question 2

A medical office's accounts receivable (A/R) represents:

Accepted Answer

Outstanding balances owed TO the practice by patients and insurers

Answer

Accounts receivable is money owed to the medical practice for services rendered but not yet paid by patients or third-party payers.

Question 3

When a check is returned by the bank marked 'NSF,' this means:

Accepted Answer

There were insufficient funds in the payer's account

Answer

NSF stands for 'Non-Sufficient Funds,' meaning the payer's bank account did not have enough money to cover the check amount.

Question 4

The SOAP format for documenting a patient visit stands for:

Accepted Answer

Subjective, Objective, Assessment, Plan

Answer

SOAP notes organize the patient encounter as Subjective (patient's complaints), Objective (exam findings), Assessment (diagnosis), and Plan (treatment).

Question 5

Which of the following is an example of a 'problem-oriented medical record' (POMR)?

Accepted Answer

A master problem list that links all notes to numbered patient problems

Answer

A POMR uses a numbered problem list and links all progress notes, lab results, and orders to the specific problem numbers.

Certified Medical Assistant Exam Practice Test

Certified Medical Assistant Exam Practice Test

CMA Administrative Office Procedures 4