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Patient Safety & Quality Improvement Flashcards

6 cards from real CNL practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 Patient Safety & Quality Improvement flashcards as text
  1. A CNL reviews data showing a 20% increase in pressure injury rates over 3 months. What is the BEST initial action?

    Answer: Convene a multidisciplinary team to analyze contributing factors

    A multidisciplinary analysis of contributing factors is the best initial step to identify the root cause before implementing solutions.

  2. The SBAR tool is used by CNLs primarily for which purpose?

    Answer: Structured communication during patient handoffs and escalation

    SBAR (Situation, Background, Assessment, Recommendation) provides a standardized structure for clear clinical communication and handoffs.

  3. Which concept describes the degree to which health services increase the likelihood of desired health outcomes and are consistent with current professional knowledge?

    Answer: Quality of care

    Quality of care, as defined by the IOM, is the degree to which health services increase the likelihood of desired outcomes consistent with professional knowledge.

  4. A CNL is reviewing incident reports and notices that medication errors spike on night shifts. This is an example of which type of data analysis?

    Answer: Stratified analysis

    Stratified analysis breaks down data by subgroups (such as shift) to identify patterns that would be hidden in aggregate data.

  5. Which tool would a CNL use to prioritize which quality problems to address first based on frequency and impact?

    Answer: Pareto chart

    A Pareto chart displays problems in descending order of frequency, helping teams identify the 'vital few' issues that cause the majority of problems.

  6. A CNL notices that hand hygiene compliance drops significantly after visiting hours. This finding should be reported using which quality improvement tool to show the change over time?

    Answer: Run chart

    A run chart plots data points over time, making it ideal for displaying trends and changes in compliance rates.

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Sources & references

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