CIC CFC Communication & Leadership Skills 4

Question 1

An athlete discloses personal mental health struggles to the coach. The coach's primary responsibility is to:

Accepted Answer

Listen supportively, maintain confidentiality, and connect the athlete with appropriate resources

Answer

Coaches must listen, protect confidentiality, and facilitate referrals to qualified mental health professionals.

Question 2

Nonverbal communication cues that coaches must be aware of include:

Accepted Answer

Tone of voice, facial expressions, posture, and eye contact

Answer

Nonverbal cues include paralinguistics and body language, which often carry more impact than the words themselves.

Question 3

When resolving a conflict between two athletes, a coach acting as a mediator should:

Accepted Answer

Allow each athlete to speak without interruption and help identify common ground

Answer

Effective mediation ensures both parties feel heard and guides them toward a mutually acceptable solution.

Question 4

A coach who consistently models the behaviors they expect from athletes is demonstrating:

Accepted Answer

Leading by example (role modeling)

Answer

Role modeling reinforces expectations and builds credibility because athletes see the coach live the standards they preach.

Question 5

Which listening level involves the listener evaluating and judging while the speaker is still talking?

Accepted Answer

Evaluative (critical) listening

Answer

Evaluative listening involves forming judgments about the message's validity while the sender is still speaking, which can block full comprehension.

(CIC) Certified Interscholastic Coach Practice Test