CHPNA Patient and Family Communication 2

Question 1

What is the nursing assistant's role in family education about the dying process?

Accepted Answer

Reinforce information already given by the nurse, answer simple questions, and refer complex questions to the nurse

Answer

Nursing assistants reinforce teachings provided by the nurse, answer simple supportive questions, and refer clinical or complex questions to the nurse.

Question 2

When a patient expresses anger, the best response from the nursing assistant is to:

Accepted Answer

Listen without judgment and acknowledge the patient's feelings

Answer

Acknowledging and validating a patient's feelings without judgment is therapeutic and helps the patient feel heard and supported.

Question 3

Which of the following is an example of nonverbal communication?

Accepted Answer

Maintaining appropriate eye contact and a calm expression

Answer

Nonverbal communication includes body language, facial expressions, eye contact, posture, and touch, all of which convey empathy and attentiveness.

Question 4

Which type of question encourages a patient to share more about their feelings?

Accepted Answer

Open-ended questions

Answer

Open-ended questions invite the patient to share more detail and express their feelings, promoting therapeutic conversation.

Question 5

When should the nursing assistant use touch as a communication tool in hospice care?

Accepted Answer

When appropriate and with the patient's consent, to convey comfort and empathy

Answer

Appropriate touch, such as gently holding a hand with the patient's consent, can convey warmth, empathy, and compassion in palliative care settings.

CHPNA - Certified Hospice and Palliative Nursing Assistant Practice Test

CHPNA - Certified Hospice and Palliative Nursing Assistant Practice Test

CHPNA Patient and Family Communication 2