Healthcare Project Management Flashcards

A healthcare project manager notices that a key vendor is consistently delivering materials late. Which proactive step should be taken FIRST?

Answer: Issue a formal cure notice and meet with the vendor to understand root causes

A formal cure notice combined with a root cause discussion gives the vendor the opportunity to correct performance before escalating to termination.

In healthcare project management, 'commissioning' refers to:

Answer: A systematic process of verifying that systems are installed, tested, and operating per design intent

Commissioning is a quality-focused process that verifies all building systems function as designed before occupancy.

Which project management document would the facility manager consult to understand who is responsible for reviewing and approving construction submittals?

Answer: Responsibility assignment matrix (RAM) or RACI chart

A RAM or RACI chart clearly identifies who is Responsible, Accountable, Consulted, and Informed for each project deliverable and decision.

Which factor most commonly causes healthcare construction projects to exceed their budget?

Answer: Inadequate scope definition and uncontrolled changes during construction

Poor scope definition at project initiation leads to change orders during construction, which is the most common cause of budget overruns.

During a hospital tower addition project, an underground utility is discovered that was not shown on existing drawings. This is an example of a:

Answer: Known unknown risk that should have been anticipated

Undiscovered underground utilities are a known unknown — the risk of undocumented utilities is predictable and should be included in the risk register.

What is the purpose of a Substantial Completion certificate in a healthcare construction project?

Answer: It marks the point when the facility can be used for its intended purpose, shifting maintenance responsibility

Substantial Completion marks when the facility is sufficiently complete to be used for its intended purpose and triggers transfer of maintenance responsibility to the owner.

A hospital project manager is managing multiple concurrent renovation projects. Which tool BEST helps prioritize resources when schedule conflicts arise?

Answer: Resource histogram and resource leveling analysis

A resource histogram visualizes resource demand over time and resource leveling redistributes work to resolve conflicts without over-allocating staff or equipment.