CHFM - Certified Healthcare Facility Manager Administration and Human Resources Flashcards

Under OSHA's Bloodborne Pathogens Standard (29 CFR 1910.1030), which item must be included in an exposure control plan?

Answer: A schedule for how the plan will be implemented

OSHA's Bloodborne Pathogens Standard requires the exposure control plan to include a schedule and method for implementation of all required provisions, along with identification of job classifications with occupational exposure.

Which federal law requires healthcare facilities to provide reasonable accommodations for employees with disabilities?

Answer: Americans with Disabilities Act (ADA)

The Americans with Disabilities Act (ADA) requires covered employers to provide reasonable accommodations to qualified employees with disabilities, unless doing so would cause undue hardship.

In healthcare facility management, what is the primary purpose of an organizational chart?

Answer: To visually depict reporting relationships and lines of authority

An organizational chart visually depicts the hierarchy of positions, reporting relationships, and lines of authority within a department or organization, helping employees understand the chain of command.

Which performance appraisal method compares each employee against every other employee to create a ranked list?

Answer: Paired comparison method

The paired comparison method involves comparing each employee with every other employee one pair at a time, then ranking them based on the total number of times each was rated superior.

A healthcare facility manager needs to discipline an employee for repeated policy violations. Which approach follows progressive discipline?

Answer: Verbal warning, written warning, suspension, termination

Progressive discipline follows a graduated sequence of corrective actions: verbal warning, written warning, suspension, and finally termination, giving the employee opportunities to correct their behavior at each step.

What does the term 'span of control' refer to in healthcare facility management?

Answer: The number of direct reports a supervisor effectively manages

Span of control refers to the number of subordinates that a manager or supervisor directly oversees. An appropriate span depends on task complexity, employee experience, and the manager's ability to supervise effectively.