CHES Leadership and Management 4

Question 1

A health education organization is experiencing high staff turnover. According to Maslow's hierarchy, which need level should managers address first if employees report feeling physically unsafe in their work environment?

Accepted Answer

Safety needs

Answer

Maslow's hierarchy places safety needs (physical and psychological security) at the second level, which must be met before higher-order needs can be addressed.

Question 2

Which type of organizational structure gives employees dual reporting relationships — to both a functional manager and a project manager?

Accepted Answer

Matrix structure

Answer

A matrix structure creates a grid where employees report to both their department head and a project leader, enabling flexibility but sometimes creating role confusion.

Question 3

A health educator is reviewing a program's theory of change. What distinguishes a theory of change from a logic model?

Accepted Answer

A theory of change explains the 'why' behind causal assumptions, while a logic model shows the 'what'

Answer

A theory of change articulates the underlying assumptions about why and how change will occur, while a logic model visually maps program components without necessarily explaining the causal reasoning.

Question 4

Which federal law protects employees who report workplace safety violations or participate in safety investigations from employer retaliation?

Accepted Answer

Occupational Safety and Health Act (OSH Act) whistleblower provisions

Answer

The OSH Act's whistleblower protection provisions prohibit employers from retaliating against workers who report safety concerns or participate in OSHA investigations.

Question 5

A health education coordinator is onboarding a new staff member. Which training approach pairs the new employee with an experienced colleague for job-specific skill transfer?

Accepted Answer

Mentoring or job shadowing

Answer

Mentoring and job shadowing place the new employee alongside an experienced colleague to observe and practice job-specific skills in real work contexts.

CHES - Certified Health Education Specialist Practice Test

CHES - Certified Health Education Specialist Practice Test

CHES Leadership and Management 4