Chauffeur License Chauffeur Passenger Handling & Special Needs 3

Question 1

A client requests that their celebrity passenger's identity not be disclosed to anyone. This type of request falls under:

Accepted Answer

The chauffeur's professional confidentiality obligation

Answer

Protecting a passenger's identity is a standard professional confidentiality obligation regardless of celebrity status.

Question 2

Which of the following best prepares a chauffeur for transporting passengers with special dietary needs or preferences during long-distance trips?

Accepted Answer

Communicate with dispatch or the client in advance to stock appropriate refreshments

Answer

Pre-trip communication about dietary needs ensures the vehicle is properly stocked and the passenger feels cared for.

Question 3

A passenger who appears to be having a panic attack asks to stop the vehicle. The chauffeur should:

Accepted Answer

Pull over safely as soon as possible and calmly assist them

Answer

Passenger wellbeing takes precedence; pulling over safely and providing calm support is the correct response.

Question 4

What is the recommended approach when a passenger is non-English speaking and needs directions communicated?

Accepted Answer

Use a translation app, visual maps, or coordinate with dispatch for language assistance

Answer

Using translation tools or dispatch support ensures safe and respectful communication with non-English speaking passengers.

Question 5

When a passenger leaves belongings in the vehicle, the chauffeur's first responsibility is to:

Accepted Answer

Turn the items over to a lost and found or contact the passenger immediately through dispatch

Answer

Found items should be turned in to the company's lost and found and the passenger should be contacted immediately.

CDL Practice Test