Introduction to Chatbot Flashcards
7 cards from real Chatbots practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Introduction to Chatbot flashcards as text
What is a 'context' in a chatbot conversation?
Answer: Information remembered to keep the dialogue coherent
Context is the retained information that helps a chatbot maintain a coherent conversation.
Which is a limitation of rule-based chatbots?
Answer: They struggle with unexpected or complex queries
Rule-based chatbots cannot handle inputs outside their predefined rules well.
What is the Turing Test related to chatbots?
Answer: A test of whether a machine's responses seem human
The Turing Test measures whether a machine can converse indistinguishably from a human.
What role does an API play in chatbot functionality?
Answer: It connects the chatbot to external services and data
APIs let chatbots connect to external systems to fetch data or perform actions.
Which metric helps measure chatbot performance?
Answer: User satisfaction and resolution rate
Metrics like user satisfaction and resolution rate gauge how well a chatbot performs.
What is a 'multi-turn conversation' in chatbots?
Answer: A dialogue with several back-and-forth exchanges
A multi-turn conversation involves multiple exchanges between user and bot.
Why might a business add a chatbot to its website?
Answer: To handle high volumes of inquiries efficiently
Chatbots help businesses handle many inquiries quickly and cost-effectively.
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