Introduction to Chatbot Flashcards
7 cards from real Chatbots practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Introduction to Chatbot flashcards as text
What is the primary purpose of a chatbot?
Answer: To simulate conversation and assist users
A chatbot is software designed to simulate human conversation and assist users with tasks or information.
Which type of chatbot follows predefined rules and decision trees?
Answer: Rule-based chatbot
Rule-based chatbots respond using predefined rules and decision trees rather than learning.
What does NLP stand for in the context of chatbots?
Answer: Natural Language Processing
NLP stands for Natural Language Processing, which lets chatbots understand human language.
Which is a common channel where chatbots are deployed?
Answer: Messaging apps and websites
Chatbots are commonly deployed on messaging apps, websites, and social platforms.
What is an 'intent' in chatbot design?
Answer: The goal a user wants to achieve with a message
An intent represents the purpose or goal behind a user's input message.
Which technology enables AI chatbots to improve from data over time?
Answer: Machine learning
Machine learning allows AI chatbots to learn and improve their responses from data.
What is a key benefit of chatbots for businesses?
Answer: 24/7 customer support availability
Chatbots provide round-the-clock support, answering customers at any time.
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