CHAA Advance Directives and Patient Rights

Question 1

Which document allows a patient to designate another person to make healthcare decisions on their behalf if they become incapacitated?

Accepted Answer

Healthcare Power of Attorney

Answer

A Healthcare Power of Attorney (also called a healthcare proxy or durable power of attorney for healthcare) legally designates a surrogate decision-maker for the patient.

Question 2

A patient presents at registration and states they have a Do Not Resuscitate (DNR) order. What is the MOST appropriate first action for the Patient Access associate?

Accepted Answer

Place a copy of the DNR in the medical record and notify the nursing staff

Answer

The associate should document and communicate the existing DNR to clinical staff so the order is respected throughout the patient's care.

Question 3

Under the Patient Self-Determination Act (PSDA), which of the following is a REQUIRED action for hospitals at the time of admission?

Accepted Answer

Provide written information about the patient's right to accept or refuse treatment and to formulate advance directives

Answer

The PSDA mandates that hospitals provide patients with written information about their rights regarding advance directives at the time of admission, but cannot require patients to have one.

Question 4

A living will is BEST described as:

Accepted Answer

A written record of a patient's wishes regarding specific medical treatments if unable to communicate

Answer

A living will is an advance directive that documents a patient's specific wishes about medical treatments (e.g., ventilators, feeding tubes) when they can no longer communicate.

Question 5

Which federal law establishes patients' rights to make decisions about their own healthcare and requires providers to maintain written policies on advance directives?

Accepted Answer

Patient Self-Determination Act (PSDA)

Answer

The Patient Self-Determination Act of 1990 requires Medicare/Medicaid-participating facilities to inform patients of their rights to make healthcare decisions and to maintain written advance directive policies.

CHAA - Certified Healthcare Access Associate Practice Test

CHAA - Certified Healthcare Access Associate Practice Test

CHAA Advance Directives and Patient Rights