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CHAA VIP Certification Practice Exam II
CHAA — The Certified Healthcare Access Associate (CHAA) exam is administered by the National Association of Healthcare Access Management (NAHAM); it contains approximately 120 multiple-choice questions, has a 2-hour time limit, and requires a passing score of 75%, testing competencies across patient access, registration, insurance verification, financial counseling, compliance, and revenue cycle management.
53
Questions
120m
Time Limit
75.00%
To Pass
Question 1 of 53👑 VIP
A patient presents to the emergency department and provides insurance information for a plan that is unfamiliar to the registrar. Upon calling the payer, the registrar learns that the plan is a Medicare Advantage (Part C) plan. Which of the following actions is MOST appropriate when collecting the patient's insurance information?
Questions 2–53 and full explanations are VIP-exclusive.