CGM CGM Technology & Innovation Management

Question 1

A general manager overseeing a digital transformation initiative should FIRST:

Accepted Answer

Assess organizational readiness and align technology with business goals

Answer

Purchase the latest technology available

Answer

Outsource all IT functions immediately

Answer

Eliminate all legacy systems at once

Question 2

Which metric BEST measures the return on a technology investment (ROI) for a new software system?

Accepted Answer

Net benefits minus costs divided by total costs

Answer

Number of employees trained on the system

Answer

The vendor's customer satisfaction score

Answer

Number of features included in the software

Question 3

In technology project management, a 'minimum viable product' (MVP) is used to:

Accepted Answer

Test core functionality with real users before full development

Answer

Deliver a fully finished product on day one

Answer

Reduce the total number of product features permanently

Answer

Avoid gathering user feedback during development

Question 4

What does 'cloud computing' allow organizations to do that traditional on-premise infrastructure does not?

Accepted Answer

Scale computing resources up or down on demand

Answer

Eliminate the need for internet connectivity

Answer

Own all hardware and software outright

Answer

Reduce the need for cybersecurity measures

Question 5

Which of the following is an example of disruptive innovation in a traditional industry?

Accepted Answer

A ride-sharing app replacing traditional taxi dispatch systems

Answer

A taxi company painting its cars a new color

Answer

A restaurant expanding its seating capacity

Answer

A retailer offering a loyalty card program

Question 6

A general manager's role in fostering innovation BEST includes:

Accepted Answer

Creating a psychological safety environment where experimentation is encouraged

Answer

Discouraging new ideas that deviate from current strategy

Answer

Limiting innovation to the R&D department only

Answer

Requiring all new ideas to be pre-approved by senior leadership before testing