CF Collaborative Decision Making 4

Question 1

The 'nominal group technique' is best used when:

Accepted Answer

Individual ideas need to be generated independently before group discussion to prevent groupthink

Answer

NGT has participants generate ideas individually and silently first, which prevents early anchoring or social influence from dominating.

Question 2

What is 'groupthink' and why is it a concern in collaborative decision making?

Accepted Answer

A phenomenon where the desire for harmony suppresses dissent, leading to poor decisions

Answer

Groupthink causes teams to conform to the perceived majority view rather than critically evaluating options, increasing the risk of flawed decisions.

Question 3

A facilitator wants to ensure a controversial decision receives thorough critique before being finalized. Which technique assigns someone to argue against the proposal?

Accepted Answer

Devil's advocacy

Answer

Devil's advocacy deliberately assigns a participant to challenge the proposal, surfacing weaknesses the group may have overlooked.

Question 4

Which of the following is the correct sequence in a structured collaborative decision-making process?

Accepted Answer

Define problem → Generate alternatives → Evaluate options → Decide

Answer

Sound decision making follows: clarify the problem, generate options, evaluate against criteria, then commit to a decision.

Question 5

How does a facilitator handle a situation where the group reaches a decision but one member later claims they were not heard?

Accepted Answer

Validate their feeling, review the process used, and determine if a genuine gap occurred before deciding how to respond

Answer

A facilitator must validate the concern and honestly assess whether the process gave the person a fair opportunity to contribute.

(CF) Certified Facilitator Practice Test

(CF) Certified Facilitator Practice Test

CF Collaborative Decision Making 4