CF CF Ethics & Professional Standards 1 — Questions and Answers
Question 1: According to the IAF Code of Ethics, a facilitator must disclose which of the following before accepting an engagement?
- Any potential conflicts of interest (Correct answer)
- Their hourly billing rate
- The names of previous clients
- Their educational background
Correct answer: Any potential conflicts of interest
IAF ethics require facilitators to disclose any real or perceived conflicts of interest before accepting an engagement.
Question 2: A facilitator is asked by a sponsor to share confidential group discussions with management. The ethical response is to:
- Refuse and remind the sponsor of the confidentiality agreement (Correct answer)
- Share only a summary without names
- Comply because the sponsor is paying
- Consult the group first and let the majority decide
Correct answer: Refuse and remind the sponsor of the confidentiality agreement
Facilitators must protect the confidentiality of participants' contributions as agreed upon at the outset of the engagement.
Question 3: Which IAF core competency addresses a facilitator's responsibility to behave in an ethical and professional manner?
- Uphold professional standards (Correct answer)
- Create collaborative client relationships
- Shape positive group dynamics
- Facilitate group self-awareness
Correct answer: Uphold professional standards
The IAF competency 'Uphold professional standards' specifically covers ethical behavior, neutrality, and professional integrity.
Question 4: When a facilitator realizes mid-session that they have a personal stake in the group's outcome, the best action is to:
- Disclose the conflict to the group and offer to withdraw (Correct answer)
- Continue without disclosure to avoid disrupting the session
- Ask a participant to take over facilitation
- Limit their involvement to process only
Correct answer: Disclose the conflict to the group and offer to withdraw
Transparency requires that facilitators disclose conflicts as soon as they become apparent and offer to step aside if necessary.
Question 5: The principle of facilitator neutrality means the facilitator should:
- Remain impartial about the content and outcome while guiding the process (Correct answer)
- Never share an opinion under any circumstances
- Agree with all participant viewpoints equally
- Avoid having any prior knowledge of the topic
Correct answer: Remain impartial about the content and outcome while guiding the process
Facilitator neutrality refers to impartiality about the content and outcome, not the absence of all knowledge or opinions.
Question 6: A CF candidate refuses an engagement because their close personal relationship with the client would bias their facilitation. This reflects which ethical principle?
- Avoiding conflicts of interest (Correct answer)
- Client confidentiality
- Informed consent
- Competency boundaries
Correct answer: Avoiding conflicts of interest
Declining work to prevent a conflict of interest is a direct application of the IAF's principle of avoiding situations that compromise neutrality.
CF CF Ethics & Professional Standards 1
According to the IAF Code of Ethics, a facilitator must disclose which of the following before accepting an engagement?