CETP Pharmacy Practice Management Flashcards

What is the primary purpose of a drug utilization review (DUR) in pharmacy?

Answer: To evaluate prescribing, dispensing, and patient use patterns to improve medication safety and outcomes

Drug utilization review examines medication use patterns to identify inappropriate prescribing, overuse, underuse, or misuse and drive improvements in therapeutic outcomes.

Which of the following best describes a therapeutic substitution?

Answer: Replacing a prescribed drug with a therapeutically equivalent agent from the same pharmacological class

Therapeutic substitution replaces the prescribed medication with a different drug in the same class that is therapeutically equivalent, typically under formulary guidelines.

What is a pharmacy manager's primary responsibility when a drug recall notice is received?

Answer: Identify and quarantine all affected product lots, notify affected patients if required, and document all actions taken

Upon receiving a recall notice, the pharmacy manager must immediately identify, quarantine, and return affected products and notify patients when required by the recall class.

What does an adverse event reporting system help pharmacy leadership achieve?

Answer: Identify patterns in medication errors and safety incidents to drive systemic improvements

Adverse event reporting systems collect data on errors and near-misses to analyze underlying patterns and implement system-level improvements that reduce future harm.

What is the primary purpose of documenting pharmacist-to-patient counseling?

Answer: To create a legal record of information provided and support continuity of care across providers

Counseling documentation creates a medicolegal record of what was communicated to the patient and ensures other healthcare providers have access to that information for continuity of care.

Which strategy is recommended to prevent dispensing errors involving look-alike/sound-alike (LASA) drugs?

Answer: Use tall man lettering, physical separation, and warning labels for identified LASA drug pairs

Tall man lettering, physical separation on shelving, and warning labels are ISMP-recommended strategies that visually and physically differentiate LASA drug pairs to reduce dispensing errors.