CETP Pharmacy Practice Management Flashcards

What is the primary function of a pharmacy information system (PIS)?

Answer: To process, store, and retrieve medication information for dispensing and clinical decision support

A pharmacy information system manages prescription processing, patient profiles, drug interaction checking, and dispensing records to support safe and efficient medication use.

Which concept best describes medication reconciliation?

Answer: Comparing a patient's current medication orders with all medications previously taken to identify discrepancies

Medication reconciliation compares a patient's active orders with their prior medications to identify and resolve omissions, duplications, or errors.

Why are controlled substance counts performed at each pharmacist shift change?

Answer: To ensure accountability and detect any discrepancies that may indicate diversion or theft

Shift-change controlled substance counts verify inventory accuracy and provide an early detection mechanism for unauthorized removal, theft, or diversion.

What does workload analysis involve in pharmacy operations management?

Answer: Measuring prescription volume, task frequency, and staffing requirements to optimize operations

Workload analysis examines prescription volumes and task distribution to determine appropriate staffing levels and drive operational efficiency improvements.

Which body sets standards for pharmacy practice accreditation in Canada?

Answer: Accreditation Canada (Health Standards Organization)

Accreditation Canada, now operating as Health Standards Organization, sets standards for healthcare organizations including pharmacy services across Canada.

What is the appropriate response when a pharmacy near-miss medication error is identified?

Answer: Document it, investigate the root cause, and implement corrective actions to prevent recurrence

Near-miss errors must be documented and analyzed to identify underlying system failures and implement preventive changes before a harmful error occurs.