Leadership & Team Management Flashcards

Which leadership style inspires event teams through a shared vision and encourages them to exceed expectations?

Answer: Transformational

Transformational leaders motivate through vision, inspiration, and individualized consideration.

In an onsite emergency such as a crowd surge, which leadership style is most appropriate?

Answer: Directive/autocratic with clear commands

Emergencies need fast, decisive direction to protect safety.

An event lead hands a capable, experienced team lead full ownership of the VIP lounge. This is an example of:

Answer: Delegation

Delegation assigns authority and responsibility to qualified team members while keeping oversight.

What is the primary purpose of a pre-shift huddle at an experiential activation?

Answer: Aligning staff on the day's goals, roles, key messages, and safety notes

Huddles quickly align the team on objectives and updates before guests arrive.

Which goal is written in SMART format for a sampling team?

Answer: Distribute 5,000 samples and capture 800 opt-ins by Sunday at 6 p.m.

SMART goals are Specific, Measurable, Achievable, Relevant, and Time-bound.

A remote team is managing a hybrid event across time zones. Which practice best supports collaboration?

Answer: Using a shared project management platform with documented decisions and rotating meeting times

Centralized tools and fair scheduling keep distributed teams aligned and included.

Herzberg's two-factor theory says which of these is a motivator rather than a hygiene factor?

Answer: Recognition for achievement

Recognition, achievement, and growth are motivators; pay and conditions are hygiene factors.