Evaluating Learning Impact Flashcards
6 cards from real CPLP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Evaluating Learning Impact flashcards as text
The Kirkpatrick Model evaluates training at how many levels?
Answer: 4
The Kirkpatrick Model has four levels: Reaction, Learning, Behavior, and Results.
Level 1 of the Kirkpatrick Model measures:
Answer: Learner reaction and satisfaction
Level 1 (Reaction) measures how participants felt about the training experience, typically through post-training surveys.
Level 3 of the Kirkpatrick Model evaluates:
Answer: Transfer of learning to job behavior
Level 3 (Behavior) measures whether participants applied what they learned back on the job through observable behavior change.
Return on Investment (ROI) in learning evaluation is most formally addressed by:
Answer: Phillips' fifth level beyond Kirkpatrick's four
ROI is most formally addressed by Phillips' model, which adds ROI as a fifth level after Kirkpatrick's Level 4 (Results), converting business impact into a financial ratio.
What is the primary challenge of measuring Level 4 (Results) in the Kirkpatrick Model?
Answer: Isolating the effect of training from other organizational factors
The main challenge at Level 4 is isolating training's contribution from other variables (management changes, market conditions) that also affect business results.
A 'smile sheet' is an informal term for which type of evaluation?
Answer: Level 1 reaction survey
A 'smile sheet' refers to a post-training satisfaction survey that measures Level 1 (Reaction), focusing on learner feelings about the training.
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