Certified Professional in Learning and Performance Flashcards

Which evaluation approach measures the business impact of a training program by comparing performance metrics before and after implementation?

Answer: Pre/post analysis

Pre/post analysis compares performance data collected before and after training to determine whether the program produced measurable business impact.

A learning professional is designing a program for a culturally diverse workforce. Which ADDIE phase is MOST critical for identifying cultural considerations that could affect learning?

Answer: Analysis

The Analysis phase is where learner characteristics, including cultural backgrounds and language needs, are identified to inform all subsequent design decisions.

What does 'transfer of learning' refer to in a workplace training context?

Answer: Applying learned knowledge and skills on the job

Transfer of learning refers to the degree to which learners apply the knowledge, skills, and attitudes gained in training to their actual job performance.

In the CPLP framework, which domain focuses on helping employees identify and close skill gaps through structured activities?

Answer: Instructional Design

Instructional Design is the domain focused on creating systematic learning experiences that close identified performance or skill gaps.

A facilitator notices that participants are disengaged during a virtual instructor-led session. What is the BEST immediate strategy?

Answer: Introduce a polling question or breakout activity

Introducing an interactive element such as a poll or breakout activity immediately re-engages learners by requiring their active participation.

Which of the following BEST describes a 'performance gap'?

Answer: The gap between current and desired performance levels

A performance gap is the measurable difference between where performance currently stands and where the organization needs it to be.

Spaced repetition in learning design is primarily used to:

Answer: Reinforce retention by revisiting content at increasing intervals

Spaced repetition leverages the psychological spacing effect by revisiting information at strategically increasing intervals to strengthen long-term memory retention.