Certified Agile Service Manager Kanban, Lean, and DevOps 4

Question 1

In Kanban, an 'expedite' class of service is typically reserved for:

Accepted Answer

Items with the highest financial or regulatory urgency that bypass normal WIP limits

Answer

Expedite items represent critical emergencies that justify bypassing normal WIP limits due to severe business impact.

Question 2

Which Lean waste category best describes a software team holding detailed requirements documents that become outdated before development starts?

Accepted Answer

Overproduction

Answer

Creating detailed documents before they are needed is overproduction — producing more than what is currently required.

Question 3

In DevOps, what is the primary role of 'Infrastructure as Code' (IaC)?

Accepted Answer

Managing and provisioning infrastructure through machine-readable configuration files

Answer

IaC treats infrastructure configuration as versioned code, enabling consistent, automated, and repeatable environment provisioning.

Question 4

A team using Kanban wants to forecast when a specific item will be delivered. Which technique is most appropriate?

Accepted Answer

Monte Carlo simulation using historical throughput data

Answer

Monte Carlo simulation uses historical cycle time and throughput data to generate probabilistic delivery forecasts without estimation.

Question 5

The Lean concept of 'Jidoka' (autonomation) in software development is best represented by:

Accepted Answer

Automated tests that halt the build pipeline when defects are detected

Answer

Jidoka means building in quality by stopping the process automatically when a problem occurs, mirrored in CI/CD by failing the pipeline on test failures.

Certified Agile Service Manager Practice Test

Certified Agile Service Manager Practice Test

Certified Agile Service Manager Kanban, Lean, and DevOps 4