Certified Agile Service Manager Agile SM Roles 4

Question 1

In Agile SM, which role is most responsible for shielding the team from external interruptions during a sprint?

Accepted Answer

Scrum Master

Answer

The Scrum Master protects the team from outside distractions and scope changes during the sprint to maintain focus.

Question 2

A team member disagrees with the Product Owner's backlog priorities. According to Agile SM, who has final authority over backlog prioritization?

Accepted Answer

The Product Owner has final authority

Answer

The Product Owner holds ultimate authority over backlog ordering and prioritization decisions.

Question 3

Which Agile SM role is responsible for coaching the organization—not just the team—on Agile adoption?

Accepted Answer

Enterprise Agile Coach

Answer

An Enterprise Agile Coach works at the organizational level, helping leadership and multiple teams adopt Agile principles and practices.

Question 4

In an Agile SM team, day-to-day technical decisions about how to implement a service improvement are best made by:

Accepted Answer

The development team members themselves

Answer

Agile SM empowers the development team to make technical implementation decisions, supporting self-organization.

Question 5

Which scenario best illustrates a conflict of interest that Agile SM discourages?

Accepted Answer

The Scrum Master also acting as Product Owner for the same team

Answer

Having the same person serve as both Scrum Master and Product Owner creates conflicting priorities and undermines both roles.

Certified Agile Service Manager Practice Test