Completing Conversations Flashcards

A: 'Could you please forward the report to me by Friday?' B: '___'

Answer: Of course — I'll send it over before end of day Thursday.

A helpful, professional reply confirms the request and offers a specific timeline.

A: 'I'm so sorry I missed your presentation.' B: '___'

Answer: Don't worry about it — I'll send you the slides.

Accepting an apology graciously and offering a solution is the appropriate conversational response.

A: 'Would it be possible to reschedule our meeting to Thursday?' B: '___'

Answer: I'm fully booked Thursday — could we try Friday instead?

Declining politely while offering an alternative keeps the conversation productive.

A: 'I just heard you didn't get the promotion. I'm really sorry.' B: '___'

Answer: Thank you — it was disappointing, but I'll keep trying.

Acknowledging the disappointment honestly while staying positive is the most natural and mature response.

In a meeting: A: 'When you say quarterly targets, do you mean the sales goals?' B: '___'

Answer: Yes, exactly — specifically the revenue targets for Q3.

Confirming the clarification directly and adding a useful detail is the ideal professional response.

A: 'We've been working on this problem for hours with no solution.' B: '___'

Answer: Have you tried taking a short break? A fresh perspective often helps.

Offering a concrete suggestion shows empathy and moves the conversation toward a solution.

A: 'Are you coming to the team lunch on Friday?' B: '___'

Answer: I'd love to, but I have a client call — I'll come by if I finish early.

This response politely explains the conflict while leaving the door open, which is both natural and friendly.