CELBAN Responding to Healthcare Issues 2

Question 1

A patient's family member insists that the nurse is providing incorrect medication. What is the most appropriate initial response?

Accepted Answer

Acknowledge the concern, pause the administration, and verify the order

Answer

Patient and family concerns about medication should always be taken seriously; pausing to verify ensures safety.

Question 2

During a busy shift, a nurse notices a colleague appears to be under the influence of alcohol. What should the nurse do first?

Accepted Answer

Immediately remove the colleague from patient care and report to the supervisor

Answer

An impaired colleague poses an immediate risk to patients and must be removed from care and reported promptly.

Question 3

A patient refuses to take a prescribed medication. Which response best reflects the nurse's role?

Accepted Answer

Document the refusal and notify the physician

Answer

Patients have the right to refuse treatment; the nurse must document the refusal and inform the prescribing physician.

Question 4

A nurse discovers a medication error made by a previous nurse. What is the priority action?

Accepted Answer

Assess the patient immediately, notify the physician, and complete an incident report

Answer

Immediate patient assessment and transparent reporting are essential steps following the discovery of a medication error.

Question 5

An elderly patient with dementia repeatedly pulls out their IV line. What is the most appropriate nursing response?

Accepted Answer

Discuss with the care team and explore alternatives such as mittens or distraction techniques before considering restraints

Answer

Least-restrictive interventions must be explored with the interdisciplinary team before any form of restraint is applied.

(CELBAN) Canadian English Language Benchmark Assessment for Nurses Practice Test