CELBAN Cultural Competency in Communication 2

Question 1

A patient from a collectivist culture insists that all medical decisions be made by the family elder, not themselves. What is the most culturally competent nursing response?

Accepted Answer

Respect the patient's cultural preference and include the family elder in discussions with the patient's consent

Answer

Respecting a patient's cultural value of collective decision-making, while ensuring the patient consents to this arrangement, honors both autonomy and cultural competency.

Question 2

When communicating with a patient who uses silence as a sign of respect and contemplation, the nurse should:

Accepted Answer

Allow adequate time for silence and avoid rushing the patient

Answer

In many cultures, silence signifies respect and thoughtful reflection, so nurses must allow comfortable pauses rather than interpreting silence as confusion.

Question 3

A nurse is providing discharge instructions to a patient whose primary language is not English. Which approach best ensures cultural competency?

Accepted Answer

Use a professional interpreter service to relay instructions

Answer

Professional interpreter services ensure accurate, confidential, and unbiased communication that protects patient safety and respects their linguistic needs.

Question 4

A patient refuses to make eye contact with the nurse during assessment. The culturally competent nurse would:

Accepted Answer

Recognize that eye contact avoidance may be a sign of respect in some cultures

Answer

In many cultures, avoiding direct eye contact with authority figures or healthcare providers is a sign of deference and respect, not disengagement.

Question 5

Which of the following BEST describes cultural humility in nursing practice?

Accepted Answer

Maintaining a lifelong commitment to self-reflection and learning about diverse cultures

Answer

Cultural humility emphasizes ongoing self-reflection, openness to learning, and recognizing the limits of one's own cultural knowledge rather than claiming expertise.

(CELBAN) Canadian English Language Benchmark Assessment for Nurses Practice Test

(CELBAN) Canadian English Language Benchmark Assessment for Nurses Practice Test

CELBAN Cultural Competency in Communication 2