CELBAN CELBAN Nurse Handover and Shift Communication 2

Question 1

During bedside handover, the patient says, 'No one told me I was going for a scan tomorrow.' What is the nurse's best response?

Accepted Answer

I'm sorry for the confusion. Let me check the orders and explain what the scan involves.

Answer

Acknowledging the patient's concern, apologizing for any communication gap, and immediately providing information demonstrates patient-centered care.

Question 2

Which of the following is the most appropriate closing statement in a verbal handover report?

Accepted Answer

Do you have any questions or anything you'd like me to clarify before I leave?

Answer

Inviting questions at the end of handover ensures the incoming nurse has full understanding and promotes safe care transitions.

Question 3

A charge nurse notices that a handover report says 'patient is stable' but no vital signs or assessments are mentioned. What is the main problem with this handover?

Accepted Answer

It lacks specific clinical data to support the assessment

Answer

Saying a patient is 'stable' without supporting data such as vitals, recent assessments, or labs does not give the incoming nurse enough clinical information.

Question 4

When a nurse receives a handover and is unsure about an unfamiliar medication listed in the plan, what should they do?

Accepted Answer

Ask the outgoing nurse for clarification or consult a drug reference before administering

Answer

Clarifying unfamiliar medications before administering them is a critical patient safety practice and a professional nursing responsibility.

Question 5

Which scenario describes the best use of written handover documentation alongside a verbal report?

Accepted Answer

Using a written summary sheet to ensure no key points are missed during verbal handover

Answer

A written summary sheet used alongside verbal handover reduces the chance of omitting critical information and serves as a reference during the report.

(CELBAN) Canadian English Language Benchmark Assessment for Nurses Practice Test

(CELBAN) Canadian English Language Benchmark Assessment for Nurses Practice Test

CELBAN CELBAN Nurse Handover and Shift Communication 2