CEHRS Patient Registration and Demographics 3

Question 1

A patient is registered as 'John Smith' but their insurance card shows 'Jonathan Smith.' What is the correct action?

Accepted Answer

Verify with the patient which name is correct and update accordingly

Answer

Patient confirmation ensures the legal name is recorded accurately, which affects both identity verification and claims processing.

Question 2

Which of the following demographic fields is most important for calculating a patient's insurance eligibility and benefits?

Accepted Answer

Date of birth

Answer

Date of birth is used by insurers to verify eligibility, determine age-specific benefits, and confirm subscriber identity.

Question 3

What is the primary function of the Master Patient Index (MPI) in an EHR system?

Accepted Answer

To maintain a unique identifier and demographic data for every patient

Answer

The MPI serves as the definitive registry of patient identity, linking demographics to a unique record number across the system.

Question 4

A patient reports they recently changed their legal name due to marriage. Which document should the EHR specialist request to update the record?

Accepted Answer

Legal documentation such as a marriage certificate or court order

Answer

Legal documentation is required to validate a name change before updating the official medical record.

Question 5

During registration, a patient lists two insurance plans. Which plan is typically billed first according to coordination of benefits rules?

Accepted Answer

The primary insurance plan

Answer

Coordination of benefits (COB) rules require the primary insurer to be billed first, with any remainder sent to the secondary insurer.

(CEHRS) Certified Electronic Health Records Specialist Practice Test