CCM Strategic Planning & Execution 3

Question 1

Which element distinguishes an interest-based strategy from a positional bargaining strategy?

Accepted Answer

Interest-based strategy focuses on underlying needs; positional focuses on stated demands

Answer

Interest-based (principled) negotiation addresses the underlying needs driving positions, enabling creative solutions beyond entrenched demands.

Question 2

In a multi-party conflict, coalition management is strategically important because:

Accepted Answer

Shifting alliances can alter power balances and derail agreements

Answer

Coalitions among parties can shift power dynamics mid-process; managing them helps maintain balance and prevent blocking minorities from forming.

Question 3

A strategic plan for conflict resolution should include contingency steps primarily because:

Accepted Answer

Unanticipated events can destabilize the process and require adaptive responses

Answer

Contingency planning ensures the process can continue or pivot when unexpected developments—such as a party withdrawing—occur.

Question 4

Which metric would BEST evaluate the execution success of a conflict resolution strategy?

Accepted Answer

Degree to which parties' core interests were addressed in the final agreement

Answer

Effective resolution is measured by how well the agreement satisfies the underlying interests of all parties, not procedural activity counts.

Question 5

A conflict manager employs a 'single-text procedure' when:

Accepted Answer

A neutral drafts and iteratively refines a single document incorporating feedback from all parties

Answer

The single-text procedure has a neutral create a draft agreement that evolves through rounds of party feedback until it is mutually acceptable.

(CCM) Certified Conflict Manager Practice Test