CCM Legal and Ethical Considerations in Conflict Management

Question 1

Why is confidentiality important in conflict resolution?

Accepted Answer

To build trust and protect sensitive information

Answer

To avoid legal documentation

Answer

To allow public discussion of outcomes

Answer

To document conversations for audits

Question 2

Which legal concept requires a neutral stance from mediators during conflict management?

Accepted Answer

Impartiality

Answer

Advocacy

Answer

Client privilege

Answer

Bias

Question 3

What ethical principle supports treating all parties in a dispute fairly and equally?

Accepted Answer

Justice

Answer

Loyalty

Answer

Profit

Answer

Compliance

Question 4

What is a mediator's legal responsibility when a conflict reveals unlawful behavior?

Accepted Answer

Report to relevant authorities as required

Answer

Maintain complete silence

Answer

Support the party committing the act

Answer

Disregard the issue to keep neutrality

Question 5

How does informed consent apply to conflict mediation?

Accepted Answer

Provides clarity and agreement on process and rights

Answer

It is not required in mediation

Answer

Only needed in legal trials

Answer

Used only for medical procedures

Question 6

Which regulation often influences workplace conflict investigations?

Accepted Answer

Equal Employment Opportunity (EEO) laws

Answer

HIPAA

Answer

FDIC

Answer

OSHA safety regulations