CCM Professional Ethics & Governance 3

Question 1

A mediator suspects that a settlement agreement will harm a vulnerable party who lacks full understanding of its terms. The ethical response is to:

Accepted Answer

Pause the process, ensure the party has adequate information, and consider recommending independent counsel

Answer

Ethical practice requires ensuring informed consent; when vulnerability is apparent, the mediator should verify understanding and may suggest legal advice before proceeding.

Question 2

In governance of conflict management programs, an 'ethics committee' primarily serves to:

Accepted Answer

Review complaints, interpret the code of conduct, and recommend disciplinary action

Answer

Ethics committees provide oversight by reviewing alleged violations, interpreting conduct standards, and recommending appropriate sanctions or remedies.

Question 3

Which practice best supports accountability in a conflict management organization?

Accepted Answer

Maintaining transparent reporting mechanisms and regular ethics audits

Answer

Transparent reporting and regular audits create systemic accountability by surfacing patterns and ensuring adherence to ethical standards across the organization.

Question 4

When a conflict manager learns of illegal activity disclosed during a session, their ethical obligation generally requires:

Accepted Answer

Consulting applicable law and ethics guidelines to determine mandatory reporting obligations

Answer

Mandatory reporting laws may override confidentiality in specific circumstances (e.g., child abuse, imminent harm), so practitioners must know and apply those legal thresholds.

Question 5

The ethical standard of 'impartiality' in conflict management means the practitioner must:

Accepted Answer

Remain free from favoritism or bias toward any party throughout the process

Answer

Impartiality requires consistent freedom from bias in attitude and action toward all parties throughout the entire conflict management process.

(CCM) Certified Conflict Manager Practice Test

(CCM) Certified Conflict Manager Practice Test

CCM Professional Ethics & Governance 3