CCM Professional Ethics & Governance 2

Question 1

A conflict manager discovers mid-mediation that one party is a close personal friend. The ethically correct action is to:

Accepted Answer

Disclose the relationship and offer to withdraw

Answer

Disclosure of any personal relationship that could affect impartiality is required, and the mediator must offer withdrawal to protect process integrity.

Question 2

Which governance document typically outlines the ethical obligations binding all members of a conflict management organization?

Accepted Answer

Code of professional conduct

Answer

A code of professional conduct formally articulates the ethical standards and obligations members of the organization must uphold.

Question 3

Under the principle of self-determination in mediation, who ultimately decides the outcome of a dispute?

Accepted Answer

The parties themselves

Answer

Self-determination holds that parties retain authority over decisions made in mediation; the mediator facilitates but does not impose outcomes.

Question 4

A CCM practitioner is asked to testify about statements made during a confidential mediation session. The appropriate response is to:

Accepted Answer

Invoke mediation confidentiality protections and decline unless required by law

Answer

Mediation confidentiality statutes and ethical codes generally prohibit disclosure of session content unless a specific legal exception applies.

Question 5

When a conflict manager operates beyond their area of competence, the primary ethical concern is:

Accepted Answer

Harm to parties from inadequate service

Answer

Practicing outside one's competence risks providing inadequate assistance and can harm parties who rely on the practitioner's expertise.

(CCM) Certified Conflict Manager Practice Test

(CCM) Certified Conflict Manager Practice Test

CCM Professional Ethics & Governance 2