CCM Leadership Principles & Styles 4

Question 1

In Blake and Mouton's Managerial Grid, a (9,1) leader prioritizes:

Accepted Answer

High concern for production, low concern for people

Answer

A (9,1) 'Authority-Compliance' leader maximizes task output while minimizing attention to human needs.

Question 2

Which of the following best describes 'referent power' as a leadership tool in conflict management?

Accepted Answer

Power stemming from personal charisma and trust others place in the leader

Answer

Referent power arises when parties admire and identify with the leader, making it highly effective in building conflict-resolution credibility.

Question 3

When a conflict manager must implement a mandated organizational policy that parties resist, which leadership style minimizes backlash while maintaining compliance?

Accepted Answer

Coaching

Answer

Coaching helps individuals understand the reasoning and develop their capacity to adapt, reducing resistance to imposed change.

Question 4

Level 5 Leadership (Jim Collins) is characterized by:

Accepted Answer

Fierce professional will combined with personal humility

Answer

Collins found that the most enduring leaders combine relentless determination with self-effacing humility — channeling ambition into the organization, not themselves.

Question 5

In conflict scenarios, a 'coaching' leadership style (Goleman) is LEAST effective when:

Accepted Answer

A crisis demands immediate decisive action

Answer

Coaching requires time for reflection and growth, making it poorly suited to crises where quick, clear directives are needed.

(CCM) Certified Conflict Manager Practice Test

(CCM) Certified Conflict Manager Practice Test

CCM Leadership Principles & Styles 4