CCM Leadership Principles & Styles 2

Question 1

A conflict manager notices that team members are highly skilled but lack motivation. Which leadership style is most appropriate?

Accepted Answer

Participative

Answer

Participative leadership engages skilled but unmotivated employees by involving them in decision-making, increasing buy-in.

Question 2

Which leadership principle emphasizes adapting one's style based on the readiness and competence of followers?

Accepted Answer

Situational leadership

Answer

Situational leadership, developed by Hersey and Blanchard, holds that effective leaders adjust their style to match follower development level.

Question 3

In conflict management, a leader who focuses on inspiring a shared vision and challenging the process is best described as:

Accepted Answer

Transformational

Answer

Transformational leaders motivate through vision, inspiration, and encouraging innovation rather than reward-punishment exchanges.

Question 4

A leader who rewards compliance and corrects deviations primarily through contingent reinforcement is using which style?

Accepted Answer

Transactional leadership

Answer

Transactional leadership operates on exchange — rewards for performance and corrective action for non-compliance.

Question 5

When a conflict mediator steps back and allows parties to self-direct resolution with minimal guidance, this reflects which leadership approach?

Accepted Answer

Laissez-faire

Answer

Laissez-faire leadership provides little direction, leaving decision-making entirely to the individuals involved.

(CCM) Certified Conflict Manager Practice Test