CCM Care Coordination & Resource Management 2

Question 1

A care manager is working with a client who has multiple chronic conditions and sees five different specialists. Which strategy BEST reduces fragmentation of care?

Accepted Answer

Facilitate a shared care plan accessible to all providers

Answer

A shared care plan visible to all providers ensures consistent treatment goals and reduces duplicate or conflicting orders.

Question 2

Which tool is MOST useful for identifying gaps in a client's community support network?

Accepted Answer

Eco-map or social network map

Answer

An eco-map visually represents the client's relationships and community connections, revealing gaps in support.

Question 3

A care manager learns a client's home health aide has been absent for three days. What is the FIRST priority action?

Accepted Answer

Contact the home health agency to arrange coverage

Answer

Arranging immediate coverage addresses the client's safety and ongoing care needs before other administrative steps.

Question 4

Under the Medicare Shared Savings Program, care coordinators primarily aim to achieve which dual goal?

Accepted Answer

Improve quality of care while reducing unnecessary costs

Answer

The program incentivizes Accountable Care Organizations to deliver high-quality care at lower cost to Medicare.

Question 5

When a care manager conducts a community resource assessment, which factor is LEAST relevant to resource selection?

Accepted Answer

The care manager's personal preference for a vendor

Answer

Resource selection must be driven by client needs and eligibility, not by the care manager's personal preferences.

(CCM) Certified Care Manager Practice Test

(CCM) Certified Care Manager Practice Test

CCM Care Coordination & Resource Management 2