CCM Care Coordination & Resource Management 2

Question 1

A care manager is working with a client who has multiple chronic conditions and sees five different specialists. Which strategy BEST reduces fragmentation of care?

Accepted Answer

Facilitate a shared care plan accessible to all providers

Answer

Encourage the client to manage specialist appointments independently

Answer

Limit the number of specialists involved

Answer

Schedule all appointments on the same day

Question 2

Which tool is MOST useful for identifying gaps in a client's community support network?

Accepted Answer

Eco-map or social network map

Answer

Mini-Mental State Examination

Answer

Barthel Index

Answer

PHQ-9 depression screen

Question 3

A care manager learns a client's home health aide has been absent for three days. What is the FIRST priority action?

Accepted Answer

Contact the home health agency to arrange coverage

Answer

Document the absence in the case file

Answer

Notify the client's physician

Answer

Schedule a reassessment visit next week

Question 4

Under the Medicare Shared Savings Program, care coordinators primarily aim to achieve which dual goal?

Accepted Answer

Improve quality of care while reducing unnecessary costs

Answer

Increase specialist referrals and decrease primary care visits

Answer

Standardize medication protocols across all beneficiaries

Answer

Maximize hospital admissions for high-risk patients

Question 5

When a care manager conducts a community resource assessment, which factor is LEAST relevant to resource selection?

Accepted Answer

The care manager's personal preference for a vendor

Answer

The client's insurance coverage and eligibility

Answer

The resource agency's accreditation status

Answer

Transportation accessibility for the client

Question 6

A care manager notices a client repeatedly misses medication doses due to cost. The MOST appropriate intervention is to:

Accepted Answer

Explore pharmaceutical assistance programs and generic alternatives

Answer

Document non-adherence and move on

Answer

Recommend the client reduce the number of medications

Answer

Refer the client to a new physician

Question 7

Which level of Maslow's hierarchy MUST be addressed before a care manager can effectively work on a client's self-management education goals?

Accepted Answer

Physiological and safety needs

Answer

Esteem needs

Answer

Self-actualization

Answer

Social belonging needs