CCC Psychological First Aid 3

Question 1

When first approaching a disaster survivor using PFA principles, a chaplain should:

Accepted Answer

Introduce themselves and ask if the survivor would welcome support

Answer

Non-intrusive contact beginning with an introduction and an offer of support respects survivor autonomy and builds trust.

Question 2

A survivor is hyperventilating and appears dissociated following a mass casualty event. The chaplain's immediate priority should be:

Accepted Answer

Use grounding techniques to restore a sense of present-moment safety

Answer

Grounding techniques address acute distress and dissociation by reconnecting the survivor to the present, consistent with the stabilization action of PFA.

Question 3

Which chaplain response best demonstrates PFA's 'Information on Coping' action?

Accepted Answer

'What you're feeling is a normal reaction to an abnormal situation.'

Answer

Normalizing reactions reduces shame and fear, which is a foundational PFA coping information strategy that supports natural recovery.

Question 4

In PFA documentation, a chaplain should primarily record:

Accepted Answer

Needs identified, assistance provided, and referrals made

Answer

PFA documentation focuses on presenting needs, the assistance rendered, and follow-up linkages to support continuity of care without clinical diagnosis.

Question 5

In a mass casualty incident, PFA psychological triage focuses primarily on identifying survivors who:

Accepted Answer

Are exhibiting behavioral or psychological signs of acute distress

Answer

PFA triage identifies those showing signs of psychological distress to prioritize supportive outreach and complement medical triage efforts.

CCC - Certified Crisis Chaplain Practice Test

CCC - Certified Crisis Chaplain Practice Test

CCC Psychological First Aid 3