CCC Case Management

Question 1

What ethical boundary is most important in case management?

Accepted Answer

Maintaining clear professional boundaries while building therapeutic rapport

Answer

Boundaries are flexible based on personal judgment

Answer

Being friends with clients enhances treatment

Answer

Boundaries only matter in group settings

Question 2

How should confidentiality be handled in case management?

Accepted Answer

Maintain strict confidentiality with limited exceptions for safety and legal mandates

Answer

Share information freely with the client's family

Answer

Confidentiality is optional in counseling

Answer

Discuss cases openly for peer consultation without safeguards

Question 3

What assessment tool is essential for case management practice?

Accepted Answer

Validated, culturally appropriate assessment instruments combined with clinical interview

Answer

Personal intuition only

Answer

Social media review of the client

Answer

A single standardized test for all clients

Question 4

How should cultural competency be applied in case management?

Accepted Answer

Develop awareness of cultural factors and adapt approaches to honor client diversity

Answer

Treat all clients identically regardless of background

Answer

Cultural competency is only needed for immigrant populations

Answer

Learn one cultural framework and apply it universally

Question 5

What self-care practice is essential for case management practitioners?

Accepted Answer

Regular self-care prevents burnout and ensures competent, ethical practice

Answer

Self-care is selfish and unprofessional

Answer

Work through personal stress to help more clients

Answer

Self-care is only needed after experiencing a crisis

Question 6

How should treatment termination be managed in case management?

Accepted Answer

Plan for termination collaboratively, including relapse prevention and referral resources

Answer

End treatment abruptly when goals are met

Answer

Termination is the client's responsibility alone

Answer

Never terminate — keep clients in treatment indefinitely