CCC CCC Parts Procurement & Vehicle Restoration

Question 1

What does 'OEM' stand for and why are OEM parts often preferred in collision repair?

Accepted Answer

Original Equipment Manufacturer; they match factory specifications for fit, finish, and safety

Answer

Optional Equipment Module; they are cheaper than aftermarket

Answer

Ordered Estimate Material; they simplify billing

Answer

Outer Edge Metal; they are used for structural repairs only

Question 2

Which term describes a used part removed from a salvage vehicle and resold for collision repair?

Accepted Answer

LKQ (like kind and quality) or recycled OEM part

Answer

Remanufactured part

Answer

Aftermarket part

Answer

Pattern part

Question 3

What is a 'remanufactured' part in the collision and mechanical parts industry?

Accepted Answer

A used core that has been disassembled, cleaned, and rebuilt to meet original specifications

Answer

A brand-new part made by an aftermarket supplier

Answer

A part with a non-OEM finish applied

Answer

A structural part repaired with welded sections

Question 4

Which quality standard do CAPA-certified aftermarket parts meet?

Accepted Answer

They meet Certified Automotive Parts Association standards for fit, finish, and safety equivalence to OEM

Answer

They are certified by the vehicle manufacturer

Answer

They meet EPA emissions standards

Answer

They are certified by the Insurance Institute for Highway Safety

Question 5

What is a 'parts matrix' or 'parts markup' in collision shop operations?

Accepted Answer

A pricing schedule that adds a percentage markup to parts cost based on the part's price tier

Answer

A list of parts backordered from suppliers

Answer

A diagram showing where parts attach on the vehicle

Answer

A quality rating system for salvage parts

Question 6

Why should collision technicians verify a part number before ordering a replacement component?

Accepted Answer

To ensure the correct part is ordered for the vehicle's specific year, make, model, and option package

Answer

To meet OSHA labeling requirements

Answer

To satisfy insurance audit requirements

Answer

To avoid import tariff complications