CCC CCC Organizational Culture & Change Management 2

Question 1

The ADKAR change model used in corporate coaching stands for Awareness, Desire, Knowledge, Ability, and:

Accepted Answer

Reinforcement

Answer

ADKAR concludes with Reinforcement, which ensures that the change is sustained after initial implementation.

Question 2

When coaching leaders driving cultural change, a CCC coach should help them understand that culture change is primarily:

Accepted Answer

A slow, iterative process requiring sustained leadership modeling

Answer

Culture change is a sustained, iterative process that requires consistent leadership modeling over time.

Question 3

In the context of CCC coaching, 'shadow of the leader' refers to:

Accepted Answer

The impact a leader's behavior has on organizational culture

Answer

The shadow of the leader describes how a leader's behaviors, attitudes, and decisions cast a direct influence on organizational culture.

Question 4

A corporate coach notices that a company's stated values conflict with day-to-day management practices. The BEST coaching intervention is to:

Accepted Answer

Help leaders identify and close the gap between espoused and enacted values

Answer

Closing the gap between espoused and enacted values is fundamental to authentic culture work in corporate coaching.

Question 5

Which stakeholder group is MOST critical to sustaining a cultural change in a large corporation?

Accepted Answer

Middle managers

Answer

Middle managers translate cultural change into daily practice, making them the most critical group for sustaining organizational change.

CCC Practice Test