Requirements Elicitation & Documentation Flashcards

A key SME repeatedly cancels elicitation sessions, putting the project at risk. What is the BEST approach for the BA?

Answer: Work with the SME's manager and sponsor to reprioritize the SME's availability

The BA should engage the appropriate management and sponsor to formally reprioritize the SME's time, since their input is critical to project success.

During requirements review, the Operations Manager and IT Director express conflicting requirements for the same system feature. What should the BA do FIRST?

Answer: Understand the business rationale behind each stakeholder's position before seeking resolution

The BA must first understand the underlying business needs driving each position before facilitating a resolution, as both perspectives may reflect legitimate concerns.

What is the PRIMARY purpose of a requirements walkthrough with stakeholders?

Answer: To verify that documented requirements accurately reflect stakeholder needs and identify gaps or errors

A requirements walkthrough is a review technique where stakeholders verify that the documented requirements correctly and completely represent their needs.

A stakeholder insists on adding a requirement late in the project that was not in the original scope. The BA should FIRST:

Answer: Evaluate its impact through the formal change control process

All late-stage requirement additions must go through change control to assess the impact on scope, schedule, cost, and risk before a decision is made.

Which approach BEST ensures that elicited requirements represent the complete stakeholder population, not just the most vocal individuals?

Answer: Use a stakeholder analysis and engagement plan to ensure all groups are identified and included

A thorough stakeholder analysis identifies all relevant groups so the BA can proactively plan elicitation activities that include representatives from each group.

A BA discovers that a senior stakeholder has been providing requirements based on how the process USED to work, not how it currently works. What should the BA do?

Answer: Combine current-state observation with the stakeholder's historical knowledge to build an accurate picture

The BA should triangulate the stakeholder's historical perspective with current-state observation to capture both legacy context and the actual present situation.

What does 'requirements sign-off' formally establish?

Answer: That stakeholders agree the documented requirements accurately represent approved needs, forming a baseline

Requirements sign-off establishes stakeholder agreement on a requirements baseline, creating a formal reference point for change control throughout the project.