Practice Test Geeks(CCBA) Certification of Capability in Business Analysis Practice Test
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Stakeholder Engagement Flashcards

6 cards from real CCBA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 Stakeholder Engagement flashcards as text

  1. What is stakeholder management?

    Answer: Identifying, analyzing, planning, and executing actions to engage stakeholders throughout a project

    Effective stakeholder management builds support, manages expectations, and addresses concerns proactively.

  2. What is a RACI matrix?

    Answer: A chart defining Responsible, Accountable, Consulted, and Informed roles for each task

    RACI clarifies who does the work, who has final authority, who provides input, and who needs to be kept informed.

  3. What techniques are used for requirements elicitation?

    Answer: Interviews, workshops, surveys, observation, document analysis, and prototyping

    Multiple techniques ensure comprehensive requirements gathering from diverse stakeholder perspectives.

  4. What is change management in business analysis?

    Answer: A structured approach to transitioning individuals, teams, and organizations to a desired future state

    Change management addresses the people side of change, ensuring adoption and minimizing resistance.

  5. What is a communication plan?

    Answer: A strategy defining what information to share, with whom, how, and when throughout a project

    Communication plans ensure the right information reaches the right people at the right time through the right channels.

  6. What is facilitation in business analysis?

    Answer: Guiding groups through meetings and workshops to achieve productive outcomes

    Facilitation skills help business analysts lead effective meetings that produce clear, actionable outcomes.

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