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Requirements Elicitation and Collaboration Flashcards

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  1. What is a 'prototype' primarily used for during requirements elicitation?

    Answer: To provide stakeholders with a tangible model that helps them articulate and validate requirements

    Prototypes give stakeholders something concrete to react to, helping them articulate needs they couldn't express abstractly and validating that the business analyst has understood requirements correctly.

  2. During requirements elicitation, a key stakeholder consistently contradicts themselves. What should the business analyst do FIRST?

    Answer: Seek clarification by asking the stakeholder to explain the apparent contradiction

    The first step is always to seek clarification directly with the stakeholder — contradictions often reflect complexity, context differences, or evolving understanding that needs to be explored.

  3. In requirements elicitation, what is the primary purpose of 'mind mapping'?

    Answer: To visually brainstorm and organize complex topics and their relationships

    Mind mapping is a visual brainstorming technique that helps participants explore and organize complex topics by branching related concepts from a central idea.

  4. What distinguishes a 'structured interview' from an 'unstructured interview' in business analysis?

    Answer: Structured interviews use predetermined questions; unstructured interviews allow free-flowing conversation

    Structured interviews follow a predefined set of questions to ensure consistency and coverage, while unstructured interviews allow flexible, exploratory conversation guided by stakeholder responses.

  5. Which of the following represents a 'tacit knowledge' challenge in requirements elicitation?

    Answer: A domain expert who finds it difficult to articulate how they perform a complex task

    Tacit knowledge is deeply embedded expertise that is difficult to articulate — domain experts often 'just know' how to perform complex tasks without being able to explain the steps.

  6. What is the MAIN risk of relying solely on document analysis for requirements elicitation?

    Answer: Documents may not reflect current actual practice or may be incomplete

    Documents may reflect intended or historical processes rather than current actual practice, and may be incomplete, inconsistent, or contain outdated information.

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Requirements Elicitation and Collaboration Flashcards — CCBA Study Cards with Answers