CBHCM Professional Development and Ethics 2

Question 1

A behavioral health case manager discovers a colleague is billing for services not rendered. What is the MOST appropriate first action?

Accepted Answer

Report the concern through the organization's compliance or ethics reporting process

Answer

Ethical standards require case managers to report suspected fraud or misconduct through established organizational compliance channels.

Question 2

Which principle of professional ethics requires a case manager to act in the best interest of the client even when it may conflict with the interests of the organization?

Accepted Answer

Beneficence

Answer

Beneficence obligates professionals to actively promote the client's well-being, even when organizational pressures exist.

Question 3

A CBHCM candidate is unsure whether a particular intervention falls within their scope of practice. What should they do?

Accepted Answer

Consult with a supervisor or review certification standards before proceeding

Answer

When scope of practice is unclear, consulting a supervisor or reviewing professional standards is the ethically appropriate step.

Question 4

What does 'cultural humility' require of a behavioral health case manager compared to 'cultural competence'?

Accepted Answer

Engaging in ongoing self-reflection and recognizing the limits of one's cultural knowledge

Answer

Cultural humility involves lifelong learning and self-critique, whereas cultural competence implies a fixed endpoint of knowledge.

Question 5

A case manager maintains a personal relationship with a former client who transitioned out of services six months ago. This situation MOST likely represents:

Accepted Answer

A dual relationship that may compromise professional objectivity

Answer

Dual relationships with former clients can compromise professional boundaries and are generally discouraged in behavioral health ethics codes.

(CBHCM) Certified Behavioral Health Case Manager Practice Test

(CBHCM) Certified Behavioral Health Case Manager Practice Test

CBHCM Professional Development and Ethics 2